--- title: Freshworks CRM node documentation description: Learn how to use the Freshworks CRM node in n8n. Follow technical documentation to integrate Freshworks CRM node into your workflows. contentType: [integration, reference] --- # Freshworks CRM node Use the Freshworks CRM node to automate work in Freshworks CRM, and integrate Freshworks CRM with other applications. n8n has built-in support for a wide range of Freshworks CRM features, including creating, updating, deleting, and retrieve, accounts, appointments, contacts, deals, notes, sales activity and more. On this page, you'll find a list of operations the Freshworks CRM node supports and links to more resources. ```{note} Credentials Refer to [Freshworks CRM credentials](/08-0-0-Workflow/integrations/builtin/credentials/freshworkscrm.md) for guidance on setting up authentication. ``` ## Operations * Account * Create an account * Delete an account * Retrieve an account * Retrieve all accounts * Update an account * Appointment * Create an appointment * Delete an appointment * Retrieve an appointment * Retrieve all appointments * Update an appointment * Contact * Create a contact * Delete a contact * Retrieve a contact * Retrieve all contacts * Update a contact * Deal * Create a deal * Delete a deal * Retrieve a deal * Retrieve all deals * Update a deal * Note * Create a note * Delete a note * Update a note * Sales Activity * Retrieve a sales activity * Retrieve all sales activities * Task * Create a task * Delete a task * Retrieve a task * Retrieve all tasks * Update a task ## Templates and examples ```{include} ../../../../_snippets/integrations/builtin/app-nodes/operation-not-supported.md ```