ServiceNow node

Use the ServiceNow node to automate work in ServiceNow, and integrate ServiceNow with other applications. n8n has built-in support for a wide range of ServiceNow features, including getting business services, departments, configuration items, and dictionary as well as creating, updating, and deleting incidents, users, and table records.

On this page, you’ll find a list of operations the ServiceNow node supports and links to more resources.

Note

Credentials Refer to ServiceNow credentials for guidance on setting up authentication.

Operations

Business Service
- Get All
Configuration Items
- Get All
Department
- Get All
Dictionary
- Get All
Incident
- Create
- Delete
- Get
- Get All
- Update
Table Record
- Create
- Delete
- Get
- Get All
- Update
User
- Create
- Delete
- Get
- Get All
- Update
User Group
- Get All
User Role
- Get All

Templates and examples

What to do if your operation isn’t supported

If this node doesn’t support the operation you want to do, you can use the HTTP Request node to call the service’s API.

You can use the credential you created for this service in the HTTP Request node:

In the HTTP Request node, select Authentication > Predefined Credential Type.
Select the service you want to connect to.
Select your credential.

Refer to Custom API operations for more information.