Zendesk credentials

You can use these credentials to authenticate the following nodes:

Prerequisites

  • Create a Zendesk account.

  • For API token authentication, enable token access to the API in Admin Center under Apps and integrations > APIs > Zendesk APIs.

Supported authentication methods

  • API token

  • OAuth2

Using API token

To configure this credential, you’ll need:

  • Your Subdomain: Your Zendesk subdomain is the portion of the URL between https:// and .zendesk.com. For example, if the Zendesk URL is https://n8n-example.zendesk.com/agent/dashboard, the subdomain is n8n-example.

  • An Email address: Enter the email address you use to log in to Zendesk.

  • An API Token: Generate an API token in Apps and integrations > APIs > Zendesk API. Refer to API token for more information.

Using OAuth2

To configure this credential, you’ll need:

  • A Client ID: Generated when you create a new OAuth client.

  • A Client Secret: Generated when you create a new OAuth client.

  • Your Subdomain: Your Zendesk subdomain is the portion of the URL between https:// and .zendesk.com. For example, if the Zendesk URL is https://n8n-example.zendesk.com/agent/dashboard, the subdomain is n8n-example.

To create a new OAuth client, go to Apps and integrations > APIs > Zendesk API > OAuth Clients.

Use these settings:

  • Copy the OAuth Redirect URL from n8n and enter it as a Redirect URL in the OAuth client.

  • Copy the Unique identifier for the Zendesk client and enter this as your n8n Client ID.

  • Copy the Secret from Zendesk and enter this as your n8n Client Secret

Refer to Registering your application with Zendesk for more information.